You ask — we answer
Answers for every step, from your first class to a subscription.
Nothing found.
For cycling:
Comfortable sportswear is enough. Everything else is at the studio: cycling shoes, a heart-rate monitor, a water cooler, towels, hairdryers and shower products.
For fitness boxing:
Comfortable sportswear, trainers and cloth gloves or wraps to wear under the boxing gloves — available at the studio. Everything else is at the studio: boxing gloves, a heart-rate monitor, a water cooler, towels, hairdryers and shower products.
For rowing:
Comfortable sportswear and trainers. Everything else is at the studio: a heart-rate monitor, a water cooler, towels, hairdryers and shower products.
Comfortable sportswear is enough. Everything else is at the studio: cycling shoes, a heart-rate monitor, a water cooler, towels, hairdryers and shower products.
For fitness boxing:
Comfortable sportswear, trainers and cloth gloves or wraps to wear under the boxing gloves — available at the studio. Everything else is at the studio: boxing gloves, a heart-rate monitor, a water cooler, towels, hairdryers and shower products.
For rowing:
Comfortable sportswear and trainers. Everything else is at the studio: a heart-rate monitor, a water cooler, towels, hairdryers and shower products.
No. Classes suit any level, and there’s always a format that matches your experience. The coach sets the load and smart technology adapts it to you. Plenty of our regulars started from zero.
Activate it within 30 days of purchase; then you have 25 days to use the three classes. It’s for newcomers: try different formats and pick yours. See prices.
Try another: cycling, rowing or fitness boxing. Everyone finds one that suits them.
Absolutely. Start with the basic formats — Rock my Trip for cycling, Start Rowing for rowing and Start Fitboxing for fitness boxing — and build endurance and strength at a comfortable pace, without pressure.
You train at your own pace and set the intensity yourself — no need to keep up with anyone. The coach shows how to adjust the load, and smart technology helps. Every workout type has beginner classes (Rock my Trip, Start Rowing, Start Fitboxing).
No. Beginners and advanced athletes each train at their own pace, and the atmosphere is friendly. If something doesn’t work the first time, the coach and the community will help.
Most classes last 45–60 minutes, Rock Cinema lasts 120. The exact time is in the schedule.
Yes — mix cycling, rowing and fitness boxing on any schedule.
If you have chronic conditions or injuries, talk to the coach before the class. We adapt the exercises so the load is safe.
Ideally 2–3 times a week: you build strength and endurance and feel better, without overload.
Book in the schedule on the website or in the app: pick a class and a spot — you’ll need to sign in with your phone number. You can book up to 2 spots, e.g. for you and a friend (the friend pays separately). Cancel under “My bookings” on the website or in the app. Up to 12 hours before the start, the class goes straight back to your balance (some packs have a shorter window — it’s shown in the booking). After that, the class is lost unless someone takes your spot; if they do, it goes back to your balance.
Once the class has started, we can’t let you in: the warm-up is mandatory, and the class is charged, not moved — so come 20 minutes early. If you don’t show up, it’s a no-show and the class is charged too. If the studio cancels a class, it goes back to your balance; if it’s moved, you can keep the booking or get the class back.
Join the waitlist — one class from your pack is reserved for it. If your turn doesn’t come, the class goes back to your balance. If a spot frees up more than 12 hours before the start, we book you automatically in queue order and send a notification. If later, the front desk will call you or message you on WhatsApp* to confirm. *WhatsApp is owned by Meta, which is recognised as extremist and banned in Russia.
Choose a pack on the Prices page and pay — it takes a minute. Activate it within 30 days of purchase; the term starts with your first booking. New here? Take the starter pack: 3 classes in 25 days, all workout types.
Packs bought in Moscow are valid across the whole network: every Moscow studio and New Holland in Saint Petersburg, as stated in the offer. Packs bought in Saint Petersburg are valid at New Holland only. The starter pack covers all workout types. The exception is the “See you at TsDM” offer: those 20 classes are for the TsDM studio only.
A pack is a one-off payment, valid for 30 to 200 days. A subscription is charged every 30 days and gives you classes for that period; unused ones don’t carry over. The first month costs the same as a pack, then it’s cheaper. Subscribers can add a class for less than a single class and start a new period early if they run out. More on the Subscription page.
Cancel in the app any time before the next charge — you keep the paid month to the end. If you subscribe again, the first month is at full price. If a payment fails, the system tries three times; after the third failure, the subscription is switched off. Change your card via the front desk in the chat or pay manually in the app, and the subscription continues.
Cancelling a booking 12 or more hours ahead simply returns the class to your balance. Money is refunded on a written notice of withdrawal from the contract — email the studio. Full-time students get 20% off 4- and 8-class packs; the front desk checks your status.
Yes: a one-on-one coach, your schedule and a programme for your goal — cycling, rowing, boxing, strength and more. First trial — 2 500 ₽, then from 3 000 ₽. Find a coach on the Personal training page.
Booking and choosing your spot, purchases, balance, waitlist, notifications and your full workout history. Get it on the App Store and Google Play; more on the App page. You can browse the website without signing in — your phone number is only needed to book and buy.
18. Younger by prior arrangement with the studio and with a parent’s written consent.
Yes — with a gift certificate for 1, 4, 8, 15 or 30 classes. It activates with the first booking or automatically 90 days after purchase.
Your friend buys the starter pack and books the same class as you. Come together and tell the front desk — we’ll add a bonus class to your balance. More on Bring a friend.
Classes and events for employees — For companies. Brand advertising and integrations — For partners and brands. To open a studio in your city — franchise.
The fastest way is the chat with the front desk on the site. Phone, Telegram and MAX are on the Contacts page.
Didn’t find your answer? Message us in the chat.